FAQ

What payment methods are available?

We accept Paypal and all major credit cards including Visa, Mastercard and Amercian Express. Please select Paypal Option upon checkout to pay by credit card.

We also accept Bank Transfer, Payme, FPS from all local and international bank.

For purchases in our warehouse locally, we accept cash, FPS and Payme.

How long is the delivery?

Deliver in 7 to 14 business days with priority tracked shipping. We ship anywhere you are. Select your country during checkout.

Is there exchange or refund?

If there is any defects for your prodcuts, you have 7 days from receiving the order to post your item (it needs to be postmarked with these 7 days). We will email you the instructions to return the item/ exchange to other items.

Please make sure your returned goods are new, unused and in their original condition. Please also include any dust bag or original tags and packaging within the parcel.

Once your goods are returned to us, we will quality check and process a refund/ store credit.

All items ordered during promotional sale are not available for return and exchange.

What if i need to change my order?

If you need to change your order's destination, simply contact us here and we can make amendments for you.